Support Services for Students and Families

This page provides information on the support services available to students, parents and carers.

For Urgent Mental and Emotional Health Support

If you need urgent support for your mental health, please call the 24 hour, Cheshire and Wirral Partnerships NHS Foundation Trust mental health helpline on the new freephone number 0800 145 6485 and their dedicated local staff will support you to access the help you need.

For more information, visit their website: www.cwp.nhs.uk/crisis

Foodbank

www.trusselltrust.org/get-help/find-a-foodbank/wirral

If you are experiencing difficulties in accessing food:

Wirral Council Helpline
0151 666 5050
Monday to Friday, 9am to 5pm

If successful, you will receive an e-voucher for essential food items at Wirral Foodbank Centres.

Citizens Advice Wirral
0808 278 7848 (freephone)
Monday to Friday, 9.30am to 4pm

Cafe Create

www.zillowirral.co.uk/latest/category/Cafe+Create 

Cafe Create continues to be a superb resource centre whereby young people can speak to a youth worker, get some advice and support, and access a range of activities and projects that run through the week at Pilgrim Street.

Child Bereavement UK

Childline 0800 1111

Coat Exchange

familytoolbox.co.uk/support-list/the-community-coat-rack-byrne-avenue-baths

If your child/children need a warm coat please contact the Community Coat Rack where donated coats will be on offer – for free.

Family Toolbox

familytoolbox.co.uk 

The family tool box offers a wealth of information regarding all family matters, concerns and signposts to other agencies.

Health & Well-being Hub

Wirral’s 0-19 service offers weekly drop-in clinics for school aged children, young people and their families.

Every Thursday 3-5pm

Victoria Central Health Centre
Clinic Room, 1st Floor
Mill Lane
Wallasey
CH44 5UF

ourPlace

Wirral’s sexual health service for young people.

www.sexualhealthwirral.nhs.uk

Response

[email protected]

0151 666 4123

Sandbrook Community Centre

www.wirralinfobank.co.uk/Services/1899/Social-Supermarket

Sandbrook Community centre in Moreton has a social supermarket. There is lots of fresh meat, fruit and vegetables, eggs, milk, cheese and bread. Plus lots of store cupboard items and frozen food. This service is available Mondays and Thursdays.

Sexual Health Wirral

The Open Door Centre

The Life Tree

https://www.wirralinfobank.co.uk/Services/2606/The-Life-Tree 

The Life Tree offers cooked meals, packed lunches, snacks and support packs (store cupboard food/toiletries/baby supplies, etc) to those who are struggling or just need a bit of a helping hand. Requests can be made directly via the link above.

The Samaritans

116 123

Whatever you’re going through, a Samaritan will face it with you – 24 hours a day, 365 days a year.

Wellbeing at Weatherhead

weatherheadhigh.co.uk/wellbeing

For more information, resources and advice.

Wirral CAMHS Advice Line

0151 488 8453
Monday to Friday 9am-10pm
Saturday & Sunday 12pm to 8pm
The line is staffed by experienced CAMHS practitioners and is for anyone to call for advice about concerns they may have about a child or young person’s mental health.

Wirral Foodbank

https://wirral.foodbank.org.uk/ 

If you need emergency food support, you can call Wirral Foodbank on 0151 638 7090 (Monday to Thursday 10am – 1.30pm, excluding Bank Holiday), Citizens Advice Wirral on freephone 0808 278 7848 or the Wirral Council Helpline on 0151 666 5050

Wirral Infobank

An online resource to help you find support services near you.

www.wirralinfobank.co.uk

Wirral Libraries

www.wirral.gov.uk/libraries-and-archives/find-library

You can also get assistance by visiting local libraries (please check opening times of libraries).

Young Minds

youngminds.org.uk/find-help/get-urgent-help/youngminds-crisis-messenger/

If you are experiencing a mental health crisis and need support, you can text YM to 85258.