Support Services for Students and Families

This page provides information on the support services available to students, parents and carers.

For Urgent Mental and Emotional Health Support

If you need urgent support for your mental health, please call the 24 hour, Cheshire and Wirral Partnerships NHS Foundation Trust mental health helpline on the new freephone number 0800 145 6485 and their dedicated local staff will support you to access the help you need.

For more information, visit their website:


If you are in crisis and unable to pay for food, please call:

Coronavirus Helpline 0151 666 5050

Citizens Advice Wirral 0808 278 7848

If successful, you will receive an e-voucher for essential food items at Wirral Foodbank Centres.

Cafe Create 

Cafe Create continues to be a superb resource centre whereby young people can speak to a youth worker, get some advice and support, and access a range of activities and projects that run through the week at Pilgrim Street.

Child Bereavement UK

Childline 0800 1111

Coat Exchange

If your child/children need a warm coat please call into your local centre where donated coats will be on offer – for free.

Family Toolbox 

The family tool box offers a wealth of information regarding all family matters, concerns and signposts to other agencies.

Health & Well-being Hub

Wirral’s 0-19 service offers weekly drop-in clinics for school aged children, young people and their families.

Every Thursday 3-5pm

Victoria Central Health Centre
Clinic Room, 1st Floor
Mill Lane
CH44 5UF


[email protected]

0151 666 4123

Sandbrook Community Centre

Sandbrook Community centre in Moreton has recently opened a new social supermarket. There is lots of fresh meat, fruit and vegetables, eggs, milk, cheese and bread. Plus lots of store cupboard items and frozen food. This service is available Mondays and Thursdays.

The Open Door Centre

The Life Tree 

The Life Tree offers cooked meals, packed lunches, snacks and support packs (store cupboard food/toiletries/baby supplies, etc) to those who are struggling or just need a bit of a helping hand. Requests can be made directly via the link above.

The Samaritans

116 123

Whatever you’re going through, a Samaritan will face it with you – 24 hours a day, 365 days a year.

Wellbeing at Weatherhead

For more information, resources and advice.

Wirral CAMHS Advice Line

0151 488 8453
Monday to Friday 9am-10pm
Saturday & Sunday 12pm to 8pm
The line is staffed by experienced CAMHS practitioners and is for anyone to call for advice about concerns they may have about a child or young person’s mental health.

Wirral Foodbank 

If you need emergency food support, you can call Wirral Foodbank on 0151 638 7090 (Monday to Thursday 10am – 1.30pm, excluding Bank Holiday), Citizens Advice Wirral on freephone 0808 278 7848 or the Wirral Council Helpline on 0151 666 5050

Wirral Infobank

Wirral Libraries

You can also get assistance by visiting local libraries (please check opening times of libraries).

Young Minds

If you are experiencing a mental health crisis and need support, you can text YM to 85258.